Frequently Asked Questions


Q: How does pickup and delivery work?
A: Just book your time, bag your laundry, and leave it on the porch. We’ll grab it and return it fresh, folded, and ready to put away the next day.

Q: What’s included in the price?
A: Wash, dry, fold, and delivery — all included. No hidden fees, no stress.

Q: What if I’m not home for pickup or drop-off?
A: No problem! Just leave your bags in your chosen pickup spot and we’ll handle it from there.

Q: Do you wash comforters or bedding?
A: Yes! We handle blankets, sheets, and comforters of all sizes — from twin to king.

Q: What detergents do you use?
A: We use premium and hypoallergenic options. You can choose your preference when booking.

Q: When will I get my laundry back?
A: Most orders are returned within 24 hours — same-day service is available for an extra fee.

Q: What if something’s missing or damaged?
A: We handle everything with care. Check your Terms & Conditions for our full policy.

Q: Where do you service?
A: We currently serve Gwinnett County, GA and select areas in New Jersey.

Q: How do I pay?
A: Online at booking or via Cash App at pickup — whichever’s easier for you.

Have a question we missed?
Send us a quick email — we’re happy to help!